Background reviews are illustrative examples, not customer testimonials.
Finish the job.
Ask for the review.
Add a customer who agreed to a request. We send it and schedule reminders. Mark them reviewed to stop the sequence; customers can also opt out or reply DONE by text.
Sure — you could just ask them yourself.
Every owner says it. And every owner means it. Then Tuesday happens, and the truck's already loaded for the next call.
After you add the customer, ReviewEngine schedules eligible follow-ups so you do not have to set each reminder yourself.
One email. One tap. Straight to Google.
An illustrative request is shown below. Customers need no ReviewEngine app; Google may ask them to sign in before leaving a review.
Thanks for having us out today — glad we got the AC running before the weekend.
Would you share an honest review of your experience? Your feedback helps other customers understand our service.
Use it on your van, invoices or counter. Recorded scans appear in your dashboard; known automated traffic is filtered.
They tap once and they're already on your review page — not searching for you.
Simple for the owner. Reminders handled in the background.
Timing, handled
Add the customer once. Follow-ups depend on availability and sending limits. Mark reviews received; DONE replies and opt-outs also stop reminders.
Sending safeguards
Permission checks, opt-outs and message history support responsible sending. Owners remain responsible for whom they contact and what they send.
Activity you can check
Request status, recorded QR scans and refreshed Google listing statistics appear together on your dashboard.
Refresh to check the current Google rating and count. These sample figures are illustrative.
Three steps. Then stop thinking about it.
Add the customer
The account owner enters the customer’s details and confirms permission to contact them.
The engine follows up
Eligible requests enter the sending queue. Texts wait for permitted hours; reminders stop on review confirmation or opt-out.
Follow the activity
Customers can open your Google review page. Check request activity and refresh listing statistics; reviews are not guaranteed.
Choose a plan for your request volume.
Start with a trial and the available sending channels. Upgrade later if your monthly request volume outgrows it.
Compare all plansLocked while your plan stays active. Not an intro rate that jumps in three months.
Before you put your reputation on autopilot.
Do my customers need to download anything?
No. They tap the link in your email or scan your QR card and land directly on your Google review page. No ReviewEngine account is needed. Google requires a signed-in Google account to leave a review.
Is this against Google's rules?
No. Asking every customer for an honest review is encouraged. What isn't allowed is incentivising reviews or only asking the customers you think will be positive — ReviewEngine does neither. The app does not screen customers by satisfaction. Owners must use it for honest requests to eligible customers.
What happens if someone opts out?
They can unsubscribe from emails or reply STOP to texts. The suppression is honoured across every future sequence without you having to remember anything.
Can I use it from the field?
Yes. The single-owner account works in a browser on your phone — add a customer right after the job, or hand them your QR card while you're still packing up. Nothing to install on your side either.
Am I locked into a contract?
No. Fourteen days free, then month to month. Cancel from your dashboard whenever you want — no phone call, no retention script.
How long until it's actually running?
Search for your Google business listing, verify your email, then add a customer who agreed to receive a request.
Make every great job work twice.
Finish the work. Let the engine send the request. Build the proof that wins you the next customer before you've even met them.