Terms of Service

Last updated: October 2026. These terms govern your use of ReviewEngine (“the Service”).

1. The Service

ReviewEngine helps you request Google reviews from your customers by email and available text messaging, with a QR code and automatic follow-ups. Plans, prices, and limits are shown on our pricing page.

2. Your customers & consent (important)

You represent and warrant that every contact you add is your own genuine customer from the last two years who has agreed to be contacted, and that you have the legal right to send them a review request. You will not upload purchased, rented, or scraped lists. You will not offer incentives in exchange for reviews or condition requests on a positive rating (this is prohibited by the FTC and Google).

You are responsible for compliance with applicable laws (including TCPA, CASL, CAN-SPAM, and state/provincial rules) for the contacts you add. You agree to indemnify and hold ReviewEngine harmless from any claim arising out of contacts you added or content you provided.

3. Messaging

You may edit the first request within the supported safeguards. Recipients can opt out through the email unsubscribe link or reply STOP to texts. We enforce spaced follow-ups and per-account sending limits. Mark customers reviewed when they tell you they have posted a review; Google review posting is not automatically matched to a customer.

4. Billing

Paid plans are billed monthly via PayPal. You may cancel anytime; access continues through the end of your paid period. Trials are free and require no card.

5. Suspension

We may suspend or close an account that violates these terms — including high opt-out or spam-complaint rates — without refund, to protect the messaging service for all customers.

6. Data

We act as a service provider for the customer contact information you enter. See our Privacy Policy.

Use of Google Maps features is also subject to the Google Maps/Google Earth Additional Terms of Service.

7. Changes & contact

We may update these terms; material changes will be communicated. Questions: support@seleqtra.com.